Shipping policy

At Saw Salvage (Traverse Creek Inc.), we understand how important it is to receive the right chainsaw parts quickly and in good condition. This Shipping Policy outlines how orders are processed, shipped, and delivered to ensure a smooth shopping experience.

Shipping Coverage

We primarily ship orders throughout the United States. International shipping may be available for select destinations and will be displayed at checkout when applicable.

Shipping Carriers

To provide reliable and flexible delivery options, we partner with reputable carriers, including:

  • USPS

  • UPS

  • FedEx

  • DHL

The carrier used for your order may vary based on package size, weight, destination, and the shipping method selected during checkout.

Order Processing & Dispatch

  • Orders are processed and shipped Tuesday through Saturday

  • Our warehouse is closed on Sunday and Monday

  • Orders placed on non-business days will be processed the next available business day

Most orders are shipped within one business day after payment confirmation, subject to product availability and order verification.

USPS picks up Tuesday-Saturday

FedEx, UPS Picks Up Tues-Friday.

Shipping Methods & Delivery Timeframes

Available shipping options may include:

  • Standard Shipping – cost-effective delivery

  • Express Shipping – faster delivery for urgent orders

  • International Shipping – delivery times vary by destination

Estimated delivery times depend on the shipping method selected, carrier performance, and delivery location. While we strive to meet all estimated timelines, delays caused by carriers, weather conditions, or other unforeseen factors are outside our control.

Shipping Rates

Shipping charges are calculated at checkout and are based on:

  • Shipping method selected

  • Package size and weight

  • Delivery destination

At this time, free shipping is not offered.

International Orders

For international shipments:

  • Delivery timelines vary by country

  • Customs duties, taxes, and import fees (if applicable) are not included and are the customer’s responsibility

  • Customs clearance processes may cause additional delays

Order Tracking & Delivery

Once your order has shipped, tracking details will be provided via email so you can follow your shipment until delivery. Please ensure your shipping address is accurate to avoid delivery delays.